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(English) Diversity in organizations in Switzerland has its long tradition given the country’s immigration history. Not only international firms located in Switzerland are culturally diverse. Also Swiss businesses and institutions face the beauty and the challenges of working in multicultural teams and serving customers from all over the world.
This module will provide you with an excellent understanding of cultural diversity from different perspectives in the set up of Swiss society, Swiss businesses and international organizations. You will get insights into cross-cultural theories and topics that will enable you to lead and interact with multicultural teams and to foster environment that is effective for the business build trust and increase performance.
Target audience: Individuals in workplaces in Switzerland who are exposed to multicultural environment in business in Switzerland as well as in international organizations. In addition, all individuals interested in Cross-Cultural topics are encouraged to attend this module.
Certification: Upon successful completion of this course you will receive a certificate as proof of your achievement.
(Deutsch) Die kulturelle Vielfalt in Organisationen in der Schweiz hat aufgrund der Einwanderungsgeschichte des Landes eine lange Tradition. Nicht nur internationale Unternehmen mit Sitz in der Schweiz sind kulturell vielfältig. Auch Schweizer Unternehmen und Institutionen stehen vor den Chancen und Herausforderungen, in multikulturellen Teams zu arbeiten und ihre Produkte und Dienstleistungen in die ganze Welt zu verkaufen.
Dieses Modul vermittelt Ihnen ein ausgezeichnetes Verständnis für kulturelle Vielfalt aus verschiedenen Perspektiven: die Schweizer Gesellschaft, Schweizer Unternehmen und internationale Organisationen in der Schweiz. Sie erhalten Einblicke in interkulturelle Theorien und Themen, die es Ihnen ermöglichen, multikulturelle Teams zu leiten und mit ihnen zu interagieren sowie ein Umfeld zu gestalten, das für das Unternehmen effektiv ist, Vertrauen verbreitet und den internationalen Erfolg steigert.
Zielpublikum: Personen, die anArbeitsplätzen in der Schweiz tätig sind und sowohl in Schweizer Unternehmen als auch in internationalen Organisationen einem multikulturellen Umfeld ausgesetzt sind. Darüber hinaus sind alle Personen, die sich für interkulturelle Themen interessieren, herzlich eingeladen, an diesem Modul teilzunehmen.
Zertifizierung: Nach erfolgreichem Abschluss dieses Kurses erhalten Sie ein Zertifikat als Nachweis Ihrer Leistung.
Duration: 2 days / Dauer: 2 Tage
Date: September 10 - 11, 2026 / Datum: 10. - 11. September 2026
Language: English or German upon request / Sprache: Englisch oder Deutsch auf Anfrage
Cross-Cultural Competence is an essential leadership skill that is difficult to outline. Often mistaken by diversity or underestimated. In this module you will understand the essence of Cross-Cultural Competence and its role in multicultural organizations. You will gain clear insights into the spectrum of cross-cultural topics and become aware of the most common challenges that will enable you to navigate multicultural set up in organizations.
Upon successful completion of this course you will receive a certificate as proof your achievement.
Target audience:Individuals who are exposed to multicultural workplaces and all individuals interested in Cross-Cultural topics are encouraged to attend this module.
Certification: Upon successful completion of this course you will receive a certificate as proof of your achievement.
Duration: 1 day
Date: Wednesday, June 17, 2026
Language: English
During the past years workplaces have been demonstrating effort in recognizing and eliminating stress as the quintessential factor for decrease in productivity, performance and well-being. Although some improvement in stress reduction has been recognized, there are still hidden causes of stress that remain unknown or overlooked.
In this module you will explore the hidden causes of stress and understand how they impact workplaces. You will understand stress beyond the common definitions and examine scenarios that will eliminate the stress causes. Upon completion of this module you will be able to recognize when stress transitions from healthy to unhealthy levels and apply stress reducing strategies for yourself, your teams and your customers.
Target audience: Individuals in roles exposed to high stress levels in the workplace and all individuals interested in the topic.
Certification: Upon successful completion of this course you will receive a certificate as proof of your achievement.
Duration: 1 day
Date: June 24, 2026
Language: English
During the past years workplaces have been demonstrating effort in recognizing and eliminating stress as the quintessential factor for decrease in productivity, performance and well-being. Although some improvement in stress reduction has been recognized, there are still hidden causes of stress that remain unknown or overlooked.
In this module you will explore the hidden causes of stress and understand how they impact workplaces. You will understand stress beyond the common definitions and examine scenarios that will eliminate the stress causes. Upon completion of this module you will be able to recognize when stress transitions from healthy to unhealthy levels and apply stress reducing strategies for yourself, your teams and your customers.
Target audience: Individuals in roles exposed to high stress levels in the workplace and all individuals interested in the topic.
Certification: Upon successful completion of this course you will receive a certificate as proof of your achievement.
Duration: 1 day
Date: Friday, April 17, 2026
Language: English
This module will provide you with a comprehensive overview and understanding of soft skills and their importance in daily interactions. The module will enable you to navigate variety of challenging situations and apply problem solving strategies that will elevate your customers’ experience.
This module builds on the module Soft Skills BASIC which is a prerequisite and is exclusively designed for hospitality industry and hotel management. You will explore the depth of human interactions to understand and apply a variety of approaches to provide first-class customer service and uplifting experience according to customers’ demands.
Duration: 2 days
CHF 1,290.00
Although communication is the key to human interaction and relationships, in customer service it is rarely paid the attention it deserves. If not well thought through, communication may cause harm to business relationships and to the success of the enterprise. This module is exclusively designed for hospitality and hotel management personnel to raise awareness to the role of communication and to boost communication skills that enhance interpersonal interactions. You will understand the theories behind communication and apply strategies to promote uplifting while authentic communication not only with customers and but also in teams to grow prosperity.
Duration: 1 day
Date:
Location: online
Language: English
This module is a comprehensive, evidence-based program designed to introduce professionals to the science of human flourishing, optimal functioning, and well-being within organizational settings. Moving beyond traditional psychology’s focus on fixing problems (such as stress and burnout), this course shifts the focus toward building on what works well—strengths, engagement, resilience, and positive organizational culture.
Participants will learn practical and actionable tools to maintain employee motivation, enhance job satisfaction, and improve overall performance in a thriving organizational setting. Participants will receive a roadmap that enables them to shift the focus from simply ‘acting happy’ to understanding and empowering individuals and teams to reach their full potential.
Target audience: Managers, team leaders, HR professionals, and individual contributors responsible for fostering a positive culture, improving employee engagement and team performance, reducing employee turnover, who wish to move beyond simply fixing workplace problems toward enabling employees and organizations to flourish.
Certification: Upon successful completion of this course, you will receive a certificate as proof of your achievement.
Duration: 1 day
Date: Friday, April 24, 2026
Language: English
English:
This re-occurring event takes place in the morning at 6:15 - 6.45 AM (CET), every
Tuesday
Thursday
Call in and join this morning meditation to gently wake up, slowly build up energy, and prepare your body and mind for the busy day.
Location: online (Zoom link will be provided upon registration)
Course instructor: Markéta N.
Language: English and German depending on the audience
Cost: CHF 50.00 for three months; there is no limit to the number of lessons you attend during this period.
Deutsch:
Meditation für Menschen im Geschäftsalltag (Beginn jederzeit möglich)
Diese wiederkehrende Veranstaltung findet morgens von 6:15 bis 6:45 Uhr (Zeitzone Switzerland) statt, und zwar jeden
Dienstag
Donnerstag
Wähle dich ein und nimm an dieser Morgenmeditation teil, um sanft aufzuwachen, langsam Energie aufzubauen und deinen Körper und Geist auf den Tag vorzubereiten.
Kursort: online (Zoom-Link wird nach der Anmeldung bereitgestellt)
Kursleiterin: Markéta N.
Sprache: Englisch und Deutsch, je nach Publikum
Kosten: CHF 50.00 pro Quartal; die Anzahl der Lektionen, die du während dieser Zeit besuchst ist nicht eingeschränkt
ongoing >join anytime<